By Rachel Elbaum, NBC news reporter
Each morning, Kimberly Wiegand has less than a minute of peace before remembering that her 18-month-old daughter died after falling through an open window on a cruise ship earlier this month.
"The first 30 seconds of the day I don't remember what happened. And then, after that 30 seconds of peace, it comes back, and I relive what happened," Mrs Wiegand said in an exclusive interview with NBC's Today on Monday.
"The thing that I latch onto is really her memory."
Chloe Wiegand was with her grandfather on a Royal Caribbean cruise ship docked in Puerto Rico when she fell from the ship's 11th story onto concrete.
Just before she died, she was in a children's play area enclosed with clear glass panelling.
Her grandfather placed her on a railing that he believed was behind glass, so she could look outside, but was actually open, according to the family's lawyer, Michael Winkleman.
It was something the two often did together at hockey games, with Chloe banging on the glass.
More from Puerto Rico
"He will cry over and over and over. At no point ever, ever has Sam ever put our kids in danger," said Mrs Wiegand of Chloe's grandfather.
When Mrs Wiegand was first told her daughter had died, she didn't yet know how exactly it had happened.
"I just saw Sam standing next to the wall of windows by the kids' splash pad screaming and banging on it," she described.
"I ran over there, and I looked over. And it wasn't water down there, it was concrete. It was honestly, to lose our baby this way, is just unfathomable," she added.
The family said they blame Royal Caribbean for their daughter's death. They would like to see the company held responsible in court so other families can be spared the grief they are experiencing.
"There are a million things that could've been done to make that safer. I don't know why a window opens completely.
"I know my mum was asking people, 'Why on earth is there a window open on the 11thRead More – Source